Care Coordination, Community & Social Services
you get the care and services you need.
PATIENT CARE CENTER
Our Patient Care Center can schedule appointments, organize testing or medication renewals, connect you with community services, and answer many of your questions about your health, and wellness.
CHRONIC CARE MANAGEMENT
Our Chronic Care Management program for patients with Medicare will connect with you after your encounter to help organize your care and navigate the healthcare system, make referrals and connect you with other community resources.
Essen participates in the New York State Health Home program for patients with Medicaid.
A Health Home is not a physical building or a residence, rather a FREE care coordination services for patients with chronic illnesses. Once you have enrolled, you are assigned a personal Care Coordinator who will spend time getting to know you and help you identify and connect with all the medical, mental and social services you need. Your Care Coordinators will work with your care team and can meet you at home, in their office or accompany you with your appointments. Care Coordinators will call you regularly to help you take back your health.
Health Home member services include
HOUSING
FOOD SECURITY
TRANSPORTATION
ENTITLEMENTS/INSURANCE
SAFETY
EMPLOYMENT
LEGAL/FINANCIAL
EDUCATION/LITERACY
ACCESS TO MEDICAL CARE
ACCESS TO MENTAL HEALTH CARE
ACCESS TO SUBSTANCE USE PROGRAMS
SOCIAL SUPPORT